【Trip.com Exclusive Member Day】
Hotels 3%+Flight 3% Rebate
1. Promotion location: Hong Kong, China (Users must use the HK Chinese/HK English versions of the app/website)

2. Promotion period: April 27, 2024, 00:00–23:59 (GMT+8)

3. Promotion platform: HK Chinese/HK English versions of the app/website

4. Participation is open to Trip.com members

5. 【How to Participate】Please signed in Trip.com by App platform (if you have not registered in Trip.com, please register as a Trip.com member first), Members must click on "Participate Now" first and then complete their booking (by App or Trip.com website) to earn extra Trip Coins rebate. The bookings placed before you click "Participate Now" will not receive rewards.

6. 【Trip Coins reward amount】: You will receive Member Day’s 3% rebate Trip Coins — valued at 3% of your booking amount (the amount after payment, rather than the amount before payment). The value of Trip Coins you will receive= Booking amount (after payment) * rebate rate 3%. The value of Trip Coins is calculated by currency exchange rate between US$ and HK$: 100 Trip Coins=US$ 1=HK$ 7.8(approx.). For example, if you spend HK$ 1,000 on hotels/flights, you will earn HK$1,000*3%= Trip Coins valued at HK$ 30 = 380 Trip Coins. The final amount of the Trip Coins is subject to real-time exchange rates and limited to 500 Trip Coins for each customer.
7. 【Trip Coins Reward Rules】 Member Day’s Coins are extra rewards outside the Standard Trip Coins. For more information on Standard Trip Coins, please go to [https://hk.trip.com/customer/loyalty?locale=en_hk] There is no limit on the number of bookings, and each eligible booking will earn Trip Coins valued at 3% of the order amount. The maximum amount of extra Trip Coins each user can get is 500 Trip Coins. If you cancel or refund a booking, the rewards obtained will be deducted or invalidated.

8. 【When will Trip Coins be issued】Member Day’s Trip Coins will be deposited at the same time when the order's Standard Trip Coins is deposited:
For flight bookings, Trip Coins will be deposited to your account within 3 days after your departure date. If your booking includes more than one flight, Trip Coins will be deposited to your account within 3 days after the departure date of the last flight on your booking. For some non-cancellable flight bookings, Trip Coins will be deposited soon after the payment. For hotel bookings, Trip Coins will be deposited to your account within 2-6 weeks after check-in has been confirmed; especially for Pay-at-Hotel orders, Trip Coins will be deposited after 42 days at the earliest after you finish the stay. Sometimes, it may take longer for you to receive your Trip Coins because the hotel may need more time to send us their confirmations.
9. 【How to check your eligible bookings and Trip Coins you will get】
Step1: Check the booking progress bar on the campaign page. The number of extra Trip Coins you will receive is displayed in a bubble.
Step 2: If you want to check specific eligible booking details, please go to "Account" in the Trip.com app and tap the Trip Coins logo. Then select "History". A note saying ""You will receive extra rewards"" will display beside eligible bookings. Please note that the number of Trip Coins shown beside this note is the number of standard Trip Coins you will receive.
10. 【Validity period of rewards】 Trip Coins earned through this Promotion by users are valid for 3 months from the time they are claimed.

11. Trip.com will use information related to the user's Trip.com account (including but not limited to user ID, device number, mobile number, contact person, and payment account) to determine whether the user has already participated in this promotion for the upper limit.

12. For exact details regarding the rewards available to members, please refer to the promotion page. Trip.com reserves all rights of final interpretation for these terms and conditions. In addition, Trip.com reserves the right to revoke or withdraw the rewards of any user who violates the rules of this promotion.

Redeem Trip Coins to get Travel Products
1. During the promotion period, members can sign into Trip.com and participate in our 'Trip Coins Redemption Offers' promotion
2. Event platform: Trip.com App Only
3. You may your Trip Coins for the following products. The quotas are limited on a first-come- first-served basis:
10 AM 27th: 388 Trip Coins for a VIP Lounge Access (1 time) , only available for Platinum and above members, total quota is limited to 5. The reference value of airport VIP lounges is the selling price of major local airport lounges and is for reference only. The selling price of each airport lounge is subject to actual conditions. 58 Trip Coins for a HK$50 flight promo code, only available for Gold members and above, total quota is limited to 80.
12 PM 27th: 800 Trip Coins for a Trip.com waterproof bag, only available for Diamond members and above, total quota is limited to 40 . 328 Trip Coins for an airport VIP lounge access (1 time), only available for Diamond members, total quota is limited to 10.The reference value of airport VIP lounges is the selling price of major local airport lounges and is for reference only. The selling price of each airport lounge is subject to actual conditions.
10 PM 27th: 288 Trip Coins for a HK$200 flight promo code, only available for Platinum and above members, total quota is limited to 10; 28 Trip Coins for a HK$20 flight promo code, total quota is limited to 150.
4. The quantity of offers under this campaign is limited and will be served on a first-come, first-served basis. Due to the limited quantity, the travel product you want to may become unavailable. You will redeem products instantly at the click of button. Once redeemed, Trip Coins are non-refundable.
5. Members can participate in every time slot of the Trip Coins for Travel Products promotion.
6. Each member can participate in Trip Coins for Travel Products only once per time slot. (To avoid any misunderstandings, device number, phone number and payment account will be used to determine whether it is the same member.)
7. When you have successfully exchanged your Trip Coins for travel products, promo code will be automatically issued to your account. Please go to "Account" -"Promo Codes" to view details and use. As for airport VIP lounge access, it will be automatically issued to your account and the remaining times of the reward will be increased by 1 time; please go to "Account"-"Member" to view details and use. If you do not receive promo code / rewards within 2 hours after you redeemed it, please contact customer support and provide your contact information.
8. The expiry date and terms and conditions for different travel products may vary. Please check the expiry date and terms and conditions for the specific travel products carefully when you receive them.
9. The process for redeeming travel products may vary, please check the details on the respective webpage carefully.

Campaign General Terms
1.This promotion is organized by Trip.com Travel Singapore Pte. Ltd. ("Trip.com," "our," or "we"). You should carefully read the terms and conditions of this promotion before deciding to participate, as by participating in this promotion, you are acknowledging that you agree to these terms and conditions. Before participating, ensure you have fully read and agree to the terms of this event. If you have any questions, please contact Trip.com's customer service department before participating. Once you participate, it is considered that you have fully accepted and will adhere to the event terms.
2.During the promotion period, members can sign into Trip.com, go to campaign page, and participate in the promotion gameplay.
3. All information, including personal information ("Information") submitted or known to Trip.com and/or its affiliates in connection with this promotion will only be used for the purposes set out in and treated in accordance with these Terms&Conditions and those stipulated in Trip.com's Privacy Policy at https://pages.trip.com/service-guideline/privacy-policy-en-hk.html (“Privacy Policy”).
4. Trip.com reserves the right to suspend, terminate, change or otherwise restrict the participation of campaign mechanism any time without prior notice or compensation if we have reason to believe that the participant is detected with unlawful, fraudulent, unauthorized, or improperly behaviour, including, but not limited to, placing malicious orders, malicious registrations, exploiting bugs in the Program, unlawfully changing prices, using plug-ins, extranets, reverse orders, fraudulent transactions, or any other violation of the campaign rules, or any other violation of the fairness and principles of the camapign.  In case of any dispute, Trip.com reserves the right of final interpretation and decision. The Promotion is non-transferable unless otherwise stated. If a user cancels or refunds a booking, the rewards obtained will be deducted or invalidated.
5. To the fullest extent permitted by law, Trip.com and its respective subsidiaries, affiliates and associated companies/entities and agencies shall not be liable for any incidental, punitive, consequential, special, or indirect damages, loss of profits, loss of business, loss of business opportunity, economic loss, injury (including but not limited to death and personal injury), damage to property or other damages suffered or incurred by the participant arising out of or in connection with these promotions.
6. Trip.com will not be liable for any default due to any act of God, war, riots, strikes, lockouts, industrial action, fires, flooding, droughts, storms, epidemics, pandemics, sudden blackouts, government actions, cyber-attacks, technical or system failures or any event beyond the reasonable control of Trip.com.
7. Trip.com reserves the right to disqualify any participant who wins a prize in this campaign through unfair behaviour, including but not limited to falsifying booking orders.
8. Trip.com’s decision on all matters relating to these promotions and the Trip.com Member Day Campaign will be final and binding.
9. Trip.com reserves the right to vary these terms and conditions and/or terminate or otherwise amend these promotions without prior notice, at its sole and absolute discretion. However, Trip.com will endeavor to notify you of any such variation, change, cancellation, termination, withdrawal or suspension by posting on Trip.com or in any other manner Trip.com deems fit.
10. Any terms and conditions applicable to these promotions which are illegal, prohibited or unenforceable under any law or regulation shall be ineffective without invalidating the remaining provisions.
11. Trip.com reserves all rights of final interpretation of this promotion.
12. The Terms&Conditions of this promotion shall be governed by and construed in accordance with the laws of the Republic of Singapore. All disputes arising out of these Terms and Conditions and/or this Global Travel Recovery Program shall be governed by a competent court in Singapore.